Delivery

• Q: Is Local Pickup An Option?
  

  Due to occupational health & safety (OHS) regulations at our warehouses we are unable to facilitate pickups of our furniture.  All orders must be delivered using our extensive courier network.

• Q: How Much Is Delivery?
  

  We offer UK wide courier for all products in the Milan Direct range. All items are usually dispatched within 24 hours of payment. To easily calculate your delivery, simply enter your county at the checkout screen.

  As UK's LARGEST supplier of Modern Classic Designer Furniture, we are able to negotiate with our logistics providers the UK's best delivery rates. The more we grow, the lower our rates will go, and these savings are directly passed back to our customers!

• Q: Does Your Postage Fee Include Insurance?
  

  Yes, freight costs include full insurance.

• Q: When Will My Order Be Dispatched?
  

  Dispatches occur Tuesday to Friday excluding public holidays.

• Q: How Long Will Delivery Take After Dispatch?
  

  Please allow 2-5 business days for your order to arrive. You will receive a tracking number as soon as your purchase is dispatched, so that you can monitor & track your order in real time.

• Q: Does Someone Need To Be Home To Accept Delivery?
  

  We strongly recommend someone being available to accept delivery as we use a secure courier who requires a signature as proof of receipt. For your convenience, we recommend having your order sent to your work address if being at home during business hours is not an option.

• Q: How Do I Track The Progress Of My Delivery?
  

  By close of business on the day your order has been dispatched, you will receive an email from our courier with full tracking details and information so that you can monitor your order online and in real time.