Frequently Asked Questions
General Information
- Q: I Would Like To View The Milan Direct Range Of Products - Do You Have A Showroom or Store?
Milan Direct is an internet business and for that reason we do not have a showroom or a store to view our products. By eliminating these overheads we are able offer prices far lower than traditional retailers and other online retailers who have expensive showrooms that add to the cost of your purchase!
Purchasing from Milan Direct is risk free, as all products come with a 7 Day Money Back Guarantee (UK mainland orders only) and 12 Month Warranty! Extended Warranty options are also available for extra peace of mind.
- Q: Can I Purchase Products Not Listed On The Website?
With Milan Direct’s professional team of buyers, we are able to source any furniture piece worldwide. If there is an item that you wish to purchase that is not currently on our website, send us an email to ‘sales@milandirect.co.uk’ and we will be happy to discuss further.
Likewise, if there is a variation of a product which we do have on our website, contact us to discuss your options as at Milan Direct there are many choices!
- Q: I Live Outside of the UK - Is Delivery Available for Mainland Europe?
Yes! We are pleased to offer Europe Wide Delivery across our entire range of designer furniture. For further information on our European Delivery service, click here.
- Q: What Is The Difference Between Your “Classic” And “Premium” Models?
Our popular reproduction Eames and Barcelona series use a combination of synthetic leather and premium Italian leather.
Our Premium models predominately use a top grain Italian leather whilst the Classic versions are constructed with a top quality synthetic leather.
Synthetic leather is man-made and is an extremely durable material and very hard to tell apart from the premium Italian leather.
Irrespective of which material you choose, we are confident that you will be 100% satisfied with your purchase and are pleased to offer a 7 day money back guarantee on all purchases (UK mainland orders only). - Q: Why Sign Up To The Newsletter?
By signing up to the newsletter you will be first to hear about all new product releases, sales and MD news!
- Q: What is Milan Direct's VAT number?
VAT: 975031028
