Warranty Details

• Q: How Long Is Your Warranty?
  

  ll Milan Direct products are backed by a 12 month comprehensive warranty. For extra peace of mind, we also offer extended warranty options on all products.

• Q: What are your Warranty Terms and Conditions?
  

  Milan Direct warrants all goods for a period of 12 months under normal usage, to be free from defects in material and workmanship. Milan Direct’s liability under this warranty is to repair or replace (at its discretion) any part or product covered by this (or any implied) warranty free of charge.
  
  This warranty does not cover:
  
     1. Normal wear and tear;
     2. Damage arising from abnormal use, or abuse;
     3. Products which have not been maintained, or which have been modified;
     4. Any indirect or consequential loss.
  
  This warranty applies only to the original purchase. Proof of purchase is required. All works carried out by a party under instructions from Milan Direct will be covered by the 12 month warranty on workmanship and repair. If the workmanship of the repair is deemed by Milan Direct to be faulty a new item will be provided. All other warranties, express or implied, are excluded.

• Q: What do I do if I have a problem?
  

  Milan Direct is committed to the excellence of our products and providing first class customer service coupled with unbeatable value.
  
  A very responsive after sales department is available to help you with any queries after your purchase. Most issues are resolved within 1 business day. For extra peace of mind, we also offer extended warranties for any products in our range. Contact us at support@milandirect.co.uk if you require any assistance with your product after purchase.